Send an email request to the Campus Service Team at firstname.lastname@example.org containing the following information:
Certificate of Insurance will be sent only to email@example.com.
When reporting a notice of loss (injury, property damage to third parties, auto accidents, etc.; related to a registered event), please provide as much detail as possible. This should include, but not be limited to, Insured Name (The Regents of the University of California plus student organization/club name), Contact Name (student organization/club), Policy Number, Claimant Name, Claimant Contact Information, Date of Loss, Location of Loss, Cause of Loss, Your Policy or Reference Number, Initial Steps Taken to Mitigate the Loss, Type (s) and Description of Damage and Estimated Amount of Loss.
The claims customer service department will immediately process your first notice of loss and you will be contacted by your servicing representative.
For information on how to report a University of California Accident Medical claim, view the form. You must report the accident to ACE prior to reporting to Philadelphia or HCC.
Phone: (866) 838-9536 (8:00 a.m. to 5:00 p.m. Central, M-F)
FAX: (515) 365-3005
Mercer Health & Benefits Insurance Services LLC
PO Box 14521
Des Moines, IA 50306
12421 Meredith Drive
Urbandale, IA 50323